AI phone answering for Chinese restaurants: English callers answered, orders texted to you in Chinese
When the kitchen is busy, the phone keeps ringing. The receptionist answers every call in English or Mandarin, takes the order or the reservation, and texts it to you in Chinese.
Takeout, pickup and reservations · Keep your number · $149 a month
Why restaurant calls go unanswered
Calls come in during the hours the kitchen is busiest, and whoever answers is also cooking, packing or serving.
Many callers speak English and want to ask about the menu, change an order or book a table. When nobody can take the call in English, the order goes somewhere else.
The published figures on missed restaurant calls are in our guide to restaurant phone answering.
What it does for a restaurant
- Takes takeout and pickup orders over the phone
- Books tables
- Answers questions about opening hours, the address and the menu
- Answers in English, and in Mandarin when the caller speaks Mandarin
- Transfers the call to you when it is unsure or the caller asks for a person
How orders reach you
Each order or reservation arrives as a text on your phone, in Chinese or English, whichever you choose. Every call opens with a short notice that it is recorded and answered by an automated assistant.
Price
- Monthly fee, setup included
- $149/mo
- Minutes included each month
- 400
- Each extra minute
- $0.30
- Billing
- Month to month
What to have ready
- Your menu with prices
- Your opening hours, including holidays
- The number to transfer calls to
Where we are
Aibrify is based in Los Angeles and serves restaurants in Southern California (Los Angeles, the San Gabriel Valley and Orange County) and across the United States. Setup is done remotely, and we talk by text or WeChat.
Questions
- Does it speak Mandarin and Cantonese?
- It speaks Mandarin and English. Cantonese is not supported yet.
- What if the menu changes?
- Text, email or WeChat us the new menu or prices and we update the receptionist.
- Do I need a new phone number?
- No. You keep your number, and calls forward to the receptionist when you are busy or after hours.
- How much does it cost?
- $149 a month with 400 minutes included and setup included. Each extra minute is $0.30.
- Is there a contract?
- No long-term contract. It is billed monthly, month to month.
- Do callers hear that the call is recorded?
- Yes. Every call opens with a short notice that it is recorded and answered by an automated assistant.