Social Media Marketing Glossary

56+ terms explained — from engagement rate and reach to CPM, ROAS, content cadence, and everything your Aibrify team tracks for you.

60terms defined
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Comments

Comments are text responses left by viewers on your social media posts, and they carry higher algorithmic weight than likes because they require more active effort from the viewer.

Click-Through Rate (CTR)

Click-through rate (CTR) is the percentage of people who clicked a link or call-to-action in your post or ad out of the total number who saw it.

Conversion Rate

Conversion rate in social media marketing is the percentage of users who complete a desired action — such as signing up, purchasing, or contacting you — after clicking through from your social media content.

Cost Per Click (CPC)

Cost per click (CPC) is the amount an advertiser pays each time a user clicks on a social media ad, calculated by dividing total ad spend by the number of clicks received.

Content Calendar

A content calendar is a scheduled plan that maps out what social media content will be published, on which platforms, and on which dates, providing a structured overview of your publishing cadence.

Content Pillar

A content pillar is a core topic or theme that forms the foundation of a brand's social media content strategy, with all individual posts falling into one of a predefined set of 3–5 pillars.

Carousel Post

A carousel post is a multi-image or multi-slide social media format that allows viewers to swipe horizontally through a sequence of up to 10 images or videos within a single post.

Content Strategy

Content strategy is the planning, creation, distribution, and governance of content to achieve specific business goals, defining what you create, for whom, and how it serves your audience's needs and your brand's objectives.

Community Management

Community management is the practice of building, growing, and nurturing relationships with your social media audience by engaging with comments, responding to messages, fostering conversation, and maintaining a consistent brand presence.

Call to Action (CTA)

A call to action (CTA) is a direct instruction in your social media content that tells your audience what specific action to take next, such as visiting a link, following your account, or leaving a comment.

Cross-Posting

Cross-posting is the practice of publishing the same or adapted content across multiple social media platforms to maximize reach and efficiency from a single content creation effort.

Content Repurposing

Content repurposing is the practice of adapting existing content into new formats or for different platforms to extend its reach and longevity without creating entirely new material from scratch.

Content Creator

A content creator is an individual who produces and publishes content for social media platforms — including videos, photos, written posts, and podcasts — often building an audience around a specific topic, skill, or personality.

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Shares

Shares occur when a user redistributes your content to their own audience, either by reposting, retweeting, or sending it to others, making shares the most powerful organic reach amplifier on social media.

Saves

Saves are a bookmarking action on platforms like Instagram where a user stores your post to revisit later, and they are one of the strongest signals of high-value content.

Social Media ROI

Social media ROI is the measurable return generated from your social media activities relative to the total investment of time, money, and resources spent on those activities.

Story

A Story is a vertical, full-screen social media format that displays for a limited time (typically 24 hours) before disappearing, available on Instagram, Facebook, and TikTok.

Social Media Advertising

Social media advertising is the practice of paying to display sponsored content or ads to targeted audiences on social media platforms to achieve specific marketing objectives like brand awareness, lead generation, or sales.

Social Listening

Social listening is the practice of monitoring social media channels for mentions of your brand, competitors, industry keywords, and relevant conversations to gather insights and inform marketing decisions.

Social Proof

Social proof is the psychological phenomenon where people look to the actions and endorsements of others to inform their own decisions, and in marketing it manifests as reviews, testimonials, follower counts, and user-generated content.

Social Media Strategy

A social media strategy is a documented plan that defines your goals, target audience, platform selection, content approach, publishing cadence, and success metrics for your social media presence.

Social Media Management

Social media management is the ongoing process of creating, scheduling, publishing, monitoring, and analyzing content across social media platforms to build and maintain a brand's online presence.

Scheduling

Social media scheduling is the process of preparing and queuing posts in advance to publish automatically at predetermined times, enabling consistent publishing without requiring real-time manual posting.

Sentiment Analysis

Sentiment analysis is the process of using data analysis to categorize the emotional tone of social media mentions, comments, and conversations about your brand as positive, negative, or neutral.

Social Media Audit

A social media audit is a systematic review of all of a brand's social media accounts, content performance, audience data, and competitive positioning to establish a baseline and identify opportunities for improvement.

Social Media KPI

A social media KPI (key performance indicator) is a specific, measurable metric used to evaluate whether social media activity is achieving its intended business objectives.

Social Commerce

Social commerce is the ability to browse and purchase products directly within a social media platform without leaving the app, enabled through features like Instagram Shopping, TikTok Shop, and Facebook Marketplace.

Share of Voice

Share of voice (SOV) is the percentage of total industry or category conversations on social media that mention your brand, relative to competitor mentions, measuring your brand's relative visibility in your market.

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