An AI receptionist that answers in English and Mandarin
It answers your business line day and night, takes bookings and orders, answers the usual questions, and texts you each call in Chinese or English. You keep your number. $149 a month with 400 minutes included, setup included.
English and Mandarin · Month to month · Setup included
What it does
- Answers every call, day and night
- Speaks English, and answers in Mandarin when the caller speaks Mandarin
- Books appointments and takes orders
- Answers the usual questions: hours, address, menu, prices and services
- Transfers the call to a number you choose when it is unsure or the caller asks for a person
- Texts you a summary of each call, or the order, in Chinese or English
- Sends you a report every month
How to get started
Send us your details
Your opening hours, the questions callers ask, and your menu or services with prices. A text, an email or WeChat is enough.
We set it up
We set up the receptionist with your details. Setup is included in the monthly fee.
Keep your number
Your number stays the same. Calls forward to the receptionist when you are busy or after hours.
Every call answered
A text after each call, and a report every month.
Price
- Monthly fee, setup included
- $149/mo
- Minutes included each month
- 400
- Each extra minute
- $0.30
- Billing
- Month to month
What to send us
- Your opening hours, including holidays
- The questions callers ask most, with your answers
- Your menu or services, with prices
- The number to transfer calls to
What callers hear
Every call opens with a short notice that it is recorded and answered by an automated assistant. When the receptionist is unsure, or the caller asks for a person, it transfers the call to the number you choose.
Languages
English and Mandarin. When a caller speaks Mandarin, the receptionist answers in Mandarin. Summaries and orders reach you by text in Chinese or English, whichever you prefer.
Cantonese is not supported yet.
The bilingual receptionist guide explains how the language is chosen and what bilingual answering costs elsewhere.
Where it fits
Any business whose phone rings while everyone is busy: Chinese restaurants taking phone orders, clinics and med spas booking appointments, real estate agents who cannot miss a buyer's call, salons and tutoring centers. See examples by industry.
Or a live answering service?
A live answering service puts a person on your line. An AI receptionist answers every call itself, in English or Mandarin, and hands the call to you when it is unsure. Our AI receptionist vs answering service guide sets the two side by side on cost, languages and handoff.
Questions
- How much does the AI receptionist cost?
- $149 a month with 400 minutes included and setup included. Each extra minute is $0.30. It is billed monthly, month to month.
- Do I need a new phone number?
- No. You keep your number, and calls forward to the receptionist when you are busy or after hours. Setting up the forwarding is part of setup.
- Which languages does it speak?
- English and Mandarin. It answers in Mandarin when the caller speaks Mandarin, and texts you summaries and orders in Chinese or English.
- Does it speak Cantonese?
- Not yet. Cantonese is not supported; the receptionist speaks English and Mandarin.
- What happens when it cannot help a caller?
- It transfers the call to the number you choose and texts you a summary. Callers can also ask for a person at any time.
- Do callers know they are talking to an automated assistant?
- Yes. Every call opens with a short notice that it is recorded and answered by an automated assistant.
- Can it take orders and bookings?
- Yes. It takes orders and books appointments, and texts you each one in Chinese or English.
- What if my hours, menu or prices change?
- Send us the change by text, email or WeChat and we update the receptionist.