Brand Monitoring
Real-time monitoring of brand mentions across social media. We alert you to important conversations, track competitor activity, and flag potential issues before they escalate.
Key Benefits
Real-Time Alerts
Get instant notifications when your brand is mentioned anywhere on social media.
Sentiment Analysis
AI-powered sentiment scoring to understand if mentions are positive, negative, or neutral.
Competitor Tracking
Monitor what people say about your competitors and industry trends.
Crisis Detection
Early warning system for potential PR issues or viral negative mentions.
Use Cases
See how businesses like yours use this feature
Reputation Management
Stay on top of brand perception and address issues before they escalate.
Competitive Intelligence
Monitor competitor mentions to identify opportunities and market gaps.
Influencer Discovery
Find people talking about your brand who could become advocates or partners.
Frequently Asked Questions
What sources does brand monitoring cover?
We monitor mentions across all major social platforms plus news sites, blogs, forums, and review sites.
How accurate is the sentiment analysis?
Our AI sentiment analysis has 94% accuracy, trained on millions of social media posts with human verification.
Can I set up custom alerts?
Yes! Create alerts based on keywords, sentiment thresholds, mention volume spikes, or specific accounts.
How many keywords can I track?
The Managed plan includes tracking up to 20 keywords. The Managed Pro plan includes up to 50 keywords with advanced sentiment analysis.
Can I track mentions in multiple languages?
Yes! Brand monitoring supports 20+ languages with native sentiment analysis for each.
Related Features
Unified Social Inbox
All your social messages, comments, and mentions in one place. Our team monitors and responds — or you can manage replies directly.
Performance Reporting & Analytics
We track your social media performance and deliver clear reports. See ROI, engagement trends, and AI-powered recommendations — all in one dashboard.
Review Management
We monitor and respond to your reviews across Google, Yelp, Facebook, and more — keeping your online reputation strong.
Ready to try Brand Monitoring?
Get started free and experience the power of automated marketing.
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